The Teleworking Handbook

This is one of the best sources of information for teleworkers and organisations introducing remote working schemes. It is now on its fourth edition and is the most comprehensive guide on teleworking yet produced. A list of the chapter contents can be viewed below. Telework Association members are sent a copy of the Handbook when they join, but it can also be purchased separately for £16 on-line by completing an ORDER FORM.

"Gaining the Benefits of Part-time Working"

This is a toolkit developed by flexible working consultants WiseWork in response to the lack of good quality part time working opportunities, especially for senior women. Developed with the support of a grant from the Department of Communities and Local Government, Quality Part-time Work Fund this toolkit is intended to help with:

  • Understanding and promoting the benefits of providing quality part time work
  • Thinking about decisions to change working patterns
  • Reviews of organisational and management barriers to increased part time working opportunities
  • Planning and implementing solutions that work

It also includes:

  • a self evaluation questionnaire and planning guide,
  • a tool to help facilitators, leaders and trainers to run a workshop that explores individual and organisational attitudes to part-time and flexible working for senior women.

The toolkit is available as a free download in pdf format (671KB)

Teleworking Handbook Contents list

The 352 page book covers the following:

Overview:
Definition and description (advantages / disadvantages), history, statistics.
Company Schemes:
Business case, feasibility studies & pilot projects, agreements staff selection, training needs, equipment requirements, support, data security, communications.
Agreements and Unions:
Teleworking agreements, union responses.
Survival guide:
Marketing yourself, project management, productivity tips and tricks, business planning, setting prices, market research, handling press, balancing home/work.
Business Ideas:
Businesses that could be operated from home.
Staying safe & legal:
Health and safety, planning, MIRAS tax relief, restrictive covenants, business rates, self employment/PAYE issues, trades union guidelines.
Telecottages / telecentres:
Typical services offered, case studies, starting & running one, market research, model business plan, funding sources and viability, fundraising.
Equipment:
Purchasing choices, office furniture, ISDN, videoconferencing, data transfers, software data conversions, call plus services, CD-ROMs, mobile phones/data, pagers, charge cards, answerphones, faxes, computer buyer's guide, mass storage, printers, modems, etc.
Email/online services:
Getting online, email, offline readers, addresses, transferring files, the web, catalogues, your own web page, listservers and newsgroups, netiquette, the future, Java, Internet telephony.
Disability & Teleworking:
Case studies, access, technical aids, practical and financial help, training for disabled people, teleworking networks for disabled people, EU projects.
Training for Telework:
Getting new skills as a teleworker, distance learning materials, reference information.
Quality:
Why does my business need quality management, what are the quality standards, what's involved in obtaining registration, is quality management different for teleworkers, case studies, choosing a consultant, costs?
European Perspective:
Teleworking in Europe, views, progress, statistics.