Outline of the content of The Teleworking Handbook
The Teleworking Handbook was originally published in 1996 and is now in its fourth edition.
It has become established as the key reference guide for people working outside the traditional office. All members get a copy of the Handbook when they first join the Association, but it is available to purchase separately by emailing shirley@telework.org.uk.
This 382 page book covers the following:
Overview:
Definition and description (advantages / disadvantages), history, statistics.
Company Schemes:
Business case, feasibility studies & pilot projects, agreements staff selection, training needs, equipment requirements, support, data security, communications.
Agreements and Unions:
Teleworking agreements, union responses.
Survival guide:
Marketing yourself, project management, productivity tips and tricks, business planning, setting prices, market research, handling press, balancing home/work.
Business Ideas:
Businesses that could be operated from home.
Staying safe & legal:
Health and safety, planning, restrictive covenants, business rates, self employment/PAYE issues, trades union guidelines.
Telecottages / telecentres:
Typical services offered, case studies, starting & running one, market research, model business plan, funding sources and viability, fundraising.
Equipment:
Purchasing choices, office furniture, videoconferencing, data transfers, software data conversions, call plus services, CD-ROMs, mobile phones/data, pagers, charge cards, answerphones, faxes, computer buyer's guide, mass storage, printers, modems, etc.
Email/online services:
Getting online, email, addresses, transferring files, the web, catalogues, your own web page, listservers and newsgroups, netiquette, the future, Java, Internet telephony.
Disability & Teleworking:
Case studies, access, technical aids, practical and financial help, training for disabled people, teleworking networks for disabled people, EU projects.
Training for Telework:
Getting new skills as a teleworker, distance learning materials, reference information.
Quality:
Why does my business need quality management, what are the quality standards, what's involved in obtaining registration, is quality management different for teleworkers, case studies, choosing a consultant, costs?
European Perspective:
Teleworking in Europe, views, progress, statistics.